Administrative Assistant – Resources Program

Website Vancouver Aboriginal Child & Family Services Society

Status: Regular Full-time
Hours of work: 8:30am to 4:30pm Monday to Friday
Department: Resources
Location: 3284 East Broadway, Vancouver, BC
Classification: Grid 9 – Delegated Programs
Salary: $1,867.78 – $2,104.28 bi-weekly

At VACFSS, we ensure that the rights, safety, well-being and spirit of Indigenous children and families are upheld, honored and protected. We strive to eliminate oppression, discrimination and marginalization within our community. We acknowledge and honor the inherent wisdom, capacity and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Indigenous programs and services in collaboration with members of our community and other agencies.

Join an Agency that strives to provide services to strengthen Indigenous families culturally and spiritually!
Receive a competitive salary of $48,729.07 to $54,899.19 per year PLUS a comprehensive benefits package!
Take on a challenging role that provides membership in the Public Service Pension Plan!
Reporting to the Resources Office Manager, the role of the Resources Administrative Assistant is to provide a variety of confidential and professional administrative support services to the Program and teams.
This position will assist by maintaining client files, preparing documentations, correspondence, reports and other information as required utilizing various computer applications; and providing switchboard duties as needed. Some other administrative duties include ordering/requesting applicable forms, booklets, or program supplies, completing large volume mail outs using mail merge and completing computer entry to the client case management system. These functions and all other duties will be performed in a courteous, professional manner and require working collaboratively in a team environment. Successful candidates will be task orientated and willing to demonstrate effective teamwork, initiative, organization, and interpersonal skills. This role is a frontline position where you will be the first contact with our clients, partner agencies/organizations and other professional colleagues.

A complete job description will be provided to candidates to review during the interview process.

Key Competencies:

Relational Engagement
Collaborative Planning and Decision Making
Emotional Competency
Cultural, Spiritual Expression

Education, Training and Experience:

A certificate in an administrative program; and
2-5 years of experience working in an office setting.
An equivalent combination of education and experience may be considered.
Knowledge of various filling systems and maintenance.
Knowledge of office practices and procedures.
Job Skills and Abilities

Proven work experience in administration or similar role in a fast pace and stressful work environment.
Proficiency in using Windows based computer applications including MS Office (Teams, Outlook, Excel, Work,
Word, and PowerPoint) and other standard computer applications.
An ability to quickly learn new computer applications and programs.
Ability to type 50 wpm keyboarding is required.
Knowledge of and ability to maintain filing systems.
Ability to work effectively and cooperatively with team members, other VACFSS colleagues, and personnel of
other agencies in the community.
Ability to work with clients in a respectful and culturally sensitive manner.
Ability to engage with emotionally heightened clients or clients facing stressful situations.
Well-developed interpersonal skills.
Good written and verbal communication skills.

This position requires Union membership.
This position is open to applicants of all genders.
Applications will be accepted from qualified Indigenous candidates only per Section 41 of the Human Rights Code.
This position requires the incumbent to be available in the office and follow COVID-19 safety guidelines and protocols. Remote work is unavailable.
This position requires the incumbent to be available in the office.

Extended health and dental
Group life and AD&D
Employee and Family Assistance Program
100% employer-paid premiums
3 weeks of vacation
Public Service Pension Plan
Access to VACFSS’ Staff Cultural Clinical Counselor, Elder
Access to Indigenous Cultural Teachings as coordinated by the Agency
Participation in the Accumulated Time Off Program after passing probation
Applicants may apply by completing the Application on the Employment Opportunities webpage or by using the following link: We thank all candidates for their interest; however, only those selected for an interview will be contacted. Preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.

Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), and Stó:lō nations.

To apply for this job email your details to