Youth & Family Outreach Worker

Website Quadra Village Community Centre

QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the ability to engage diverse communities in a safe and supportive way. Indigenous identity is considered an asset for this position.

Job Title:        Youth & Family Outreach Worker

Reports to:     Executive Director


Works with youth aged 10-19 and their families to assess challenges, set goals and make progress on those goals. Helping conversation matched to the needs of the youth and families. Basic mental health supports. Provides young people with an increased sense of community by familiarizing themselves with services and activities within the centre and elsewhere in the community. To contribute to the overall functionality of the Quadra Village Community Centre and its programs/community building.

Key Duties and Responsibilities:

  • Works with youth and their families to assess and plan for needs, identify required resources, and support linkages
  • Facilitates education and support groups with parents/caregivers/youth and other identified community members
  • Facilitates parent/teen informal mediation (family community meetings)
  • Liaises with caregivers, parents, MCFD staff, and any other relevant contacts/organizations
  • Assists youth and their families with effective system navigation
  • Assesses youth safety and wellness and provides mental health support as needed
  • Attends community and case related meetings
  • Facilitates parent support and mentoring
  • Facilitates peer mentoring and support for youth
  • Participates in/facilitates planning meetings
  • Makes referrals to community resources and assists with system navigation as appropriate
  • Facilitates goal setting and steps towards attainment
  • Facilitates constructive, client-centred helping conversations and basic counselling
  • Prepares regular written and verbal reports as required by the Executive Director
  • Responds to general inquiries, by phone and in person regarding QVCC, shares in the physical work of maintaining the centre and helps implement key events.
  • Participates to ensure a safe environment; observes potential hazards; remedies and/or reports to the appropriate person
  • To be familiar with and implement QVCC’s (Downtown Blanshard Advisory Committee’s) policies, procedures, and practices
  • To perform other related duties as required by the Direct Supervisor and Executive Director


  • Commitment to anti-oppressive, decolonial, and anti-racist practice
  • Ability to work with integrity and respect in a diverse, multi-cultural community centre
  • Post-secondary degree in a relevant discipline (e.g., Child and Youth Care, Social Work or Counselling Psychology or any other degree acceptable to MCFD)
  • A minimum of 2 years related work experience and extensive knowledge of youth and community resources

Hours of Work:

  • This is a job-sharing position at 21 hours per week
  • Includes some evening and/or weekend work
  • Flexible schedule based on agency and program needs
  • Hour worked on-site as well as within community

Benefits and Remuneration:

  • $28.50/hour and increases with tenure
  • 3 weeks paid vacation
  • Comprehensive benefits package including Extended Health, Dental, AD&D, Life Insurance, and matching RRSP contributions after completion of 3-month probationary period
  • Immediate enrollment in the Employee & Family Assistance Program
  • Training and Development suitable for position

Vulnerable Sector Criminal Record Check required

Closing Date: July 4th

Please send resume and cover letter to:  Alternatively, applications may be dropped off at or mailed to 901 Kings Rd., Victoria, BC V8T 1W5

Though we thank all applicants, only those selected for an interview will be contacted.

Thanks for your interest in working with us!

At Quadra Village Community Centre, we value our dedicated staff team and pride ourselves on being a good organization to work for and making a difference in our community.

To apply for this job email your details to