Fisherman’s Wharf Ambassador/Cleaner

  • Full Time
  • Temporary
  • Victoria

Website Greater Victoria Harbour Authority

Purpose of Position

To act as an ambassador for Fisherman’s Wharf (FW) promoting it as a destination and GVHA as an organization, and to participate in all cleaning/waste management activities necessary for Fisherman’s Wharf to look clean, well cared for and be safe for use at all times.


Position Links

•         Works independently or in a team environment

•         Receives direction and reports to Manager, Marinas


Specific Accountabilities:

Engages in friendly, positive, and informative interactions with customers and the public
Promotes Fisherman’s Wharf as a destination and GVHA as an organization
Visually inspects common areas, washrooms, and foreshore at Fisherman’s Wharf regularly and follows up on any cleaning and waste management needs as required (see attached cleaning specifications and standards document)
Ensures high level of cleanliness throughout food court area, cleaning tables/docks as required
Ensures garbage/recycling and composting are managed/handled effectively (as per GVHA process)
Ensures a high level of customer service and public safety for the Fisherman’s Wharf facility including participating in crowd control when necessary


Operates and maintains tools and equipment related to cleaning and waste management
Working Conditions

Daytime position – End April to October – Thursday to Monday, 12:00 p.m. to 8:00 p.m.
All shifts include a 30-minute unpaid meal break
Working primarily outdoors in all types of weather
Working from and around floats, piers, vessels, and other possible hazardous conditions
Physical position which includes regular cleaning and emptying of waste/recycling/composting receptacles

Experience and Education:

Grade 12 diploma or equivalent
Experience and knowledge in janitorial

Personal Attributes:

Punctual and reliable

Excellent customer service skills

Good time management skills

Ability to work independently

Ability to enforce facility policies

Understands and follows procedures/processes

Effectively contributes/participates in safety culture of GVHA


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